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Letter requesting pricing information on pay per view services

Customer Service Department
Acme Cable Television Service
Hometown CA

RE: Account Number 0000-000-0000-0

Dear Customer Service

This is in regards to cable service which I had recently installed in my residence. While I have your standard service package I would like to add the Pay-Per-View option. The problem with this is that the information your company provides does not give clear details of the pricing structure for PPV service.

I have contacted your customer service representatives on different occasions during the last week, and have had little success in gathering information. Each time I call the service rep gives me a different pricing schedule for PPV service.

I am asking that you send me a current pricing list for Pay-Per-View listings and how to order them.

Sincerely
Han Ni Min